Legal
Discretion is part of the service. This policy explains what we collect when you enquire, book a private viewing or subscribe, and how we look after it.
We collect only what you choose to give us: your name, telephone number, email address and the details of your enquiry or appointment request.
We do not collect payment card details through this website. All purchases are completed in person at our showroom or through channels agreed directly with you.
To respond to your enquiry, arrange a private viewing, prepare a bespoke proposal and keep you informed about the piece you asked about.
If you subscribe to the Maison Journal, we use your email address only to send occasional letters. You may unsubscribe at any time.
We do not sell or rent client information. Details are shared only with trusted partners strictly necessary to fulfil your request — such as certification laboratories or a courier for an agreed delivery.
Enquiry records are kept for as long as needed to serve you and to meet legal obligations.
You may ask us to correct or delete your information at any time by writing to info@heartofgoldjewels.com.
This website uses essential cookies to function and may use privacy-respecting analytics to understand which pages are useful. No advertising profiles are built from your visit.
Questions? Write to info@heartofgoldjewels.com or call +91 98111 12990.