Legal

    Terms & Conditions

    The terms on which we present our jewellery, accept commissions and welcome you to the salon.

    01Our jewellery

    Pieces shown on this website are photographed as faithfully as possible. Natural diamonds, emeralds and other gemstones are individual; slight variation in colour, inclusion and dimension is inherent to natural material and is not a defect.

    Availability is not guaranteed. Many pieces are one of one, and a piece may be reserved or sold between your enquiry and our reply.

    02Pricing

    Prices are quoted on request. A quotation reflects prevailing metal and stone rates on the day it is issued and is valid for the period stated on it.

    Applicable taxes and duties are added as required by law.

    03Bespoke commissions

    Bespoke and heirloom-redesign commissions begin after a consultation and an agreed design. An advance is payable before work begins and, because each commission is made to your specification, it is not cancellable once production has started.

    04Certification

    Where a piece is described as certified, the accompanying laboratory report is supplied with it. Gold is hallmarked in accordance with Indian standards.

    05Appointments

    Private viewings are by appointment. We ask that you let us know in advance if you cannot attend, so the pieces reserved for you can be released.

    06Governing law

    These terms are governed by the laws of India, and the courts of New Delhi have exclusive jurisdiction.

    Questions? Write to info@heartofgoldjewels.com or call +91 98111 12990.